Food businesses like UberEATS and GrubHub are the craze these days. Thanks to a hungry horde of customers that is short on time, the on-demand food delivery business is a market that has a wide scope for success. However, the demand for these food ordering apps is still on the rise as they have been hitherto available only in a few select cities. For budding entrepreneurs who are looking to invest in this idea and upstage incumbent players by entering new cities, then there are a few crucial things to remember.
The success of these apps is highly dependent on the following features:
1. Search option and food categorization
Consumers prefer to get the option of sifting through various pages and find something that suits their taste and mood. An efficient search feature backed by a rich array of food offerings is crucial for appeasing customers.
2. Checkout and Payment
The main comfort offered by these apps is the fact that they all require no dispensing of physical cash and can receive payments through credit cards and mobile wallets. This makes it easy for checking out on food orders and paying for them instantly.
3. Order Tracking
Order tracking helps customers know exactly where their food parcels are and can remove anxiety out of the equation. They can also allow customers to plan for their next meal by knowing the lead time for delivery in advance.
4. Ratings and Reviews
Customers reviews and other user-generated content are a great way to bring attention to your app as new users always like to learn from the experience of previous customers before they place an order for themselves. The better your ratings are, the better your revenue.
5. Profile and Dashboard
By capturing user data and using the same to learn about their preferences is a great way of offering personalized suggestions. This also helps offer the right dish suggestions to the right user and increase the chances of the dish getting ordered.
If you are looking for technical assistance to build an app that is loaded with the features mentioned above, then partner with Openwave and build a food ordering app. Our team boasts of highly experienced app developers who can help you build a robust app to generate a good ROI.